
Serving Central California

Back in the late
1920's, an enterprising young man named Wallace T. Jones opened an office
equipment store located in Bakersfield, California under franchise from Remington
Rand, a premier typewriter manufacturer of the era. He believed that by offering
products of exceptional quality at a fair price, and supporting them with
good old-fashioned customer service, his business would flourish.
Despite the years of the Great Depression his formula worked, and over the
next fifty years the company consistently grew. By the late 60's, copiers
were fast becoming a necessity in the business world, so in 1972, American
Business Machines, continuing in its tradition of excellence, proudly became
the first dealer for Canon copiers in the U.S. The demand for them was so
high they quickly become the main focus of the company. Canon digital color
copiers arrived in the late 80's, followed by digital black & white multifunctional
copier/fax/printers in the early 90's, and American Business Machines was
quick to offer them, providing customers with totally networked document management
solutions.
To date, the tradition of Wallace T. Jones is carried on as we continue to
offer the newest and highest quality digital products at fair prices, supported
by good old-fashioned customer service.
The Digital Office Specialists
We are truly driven to provide our customers with the most advanced networked systems in the industry today. We specialize in color and black and white document management, optimizing workflow in even the most demanding office environments by integrating network printing, copying, scanning, and faxing. Whether your volume is high, moderate, or low, we have the answers. As new technologies become available, we rigorously test them for performance before launching them. And our service infrastructure is designed to make customer support our number one priority. It is our high level of expertise, combined with years of experience that make us the digital office specialists.
Our Company Philosophy
We believe that customer service is the most important product we offer. Customer service begins by understanding the true needs of the customer, and providing high quality products at competitive prices to meet those needs. It also includes the support of knowledgeable and courteous administrative staff, and a competent, trained, prompt and responsive technical team. Every member of our organization is a customer service representative whose primary responsibility is to develop a working business relationship with the customers we serve.
Our Mission Statement
We have committed our business to offering the best in quality products, supported by the highest standards of customer service and technical support in our industry. We are committed to honesty, integrity and fairness in every facet of our business. We are a service-driven company dedicated to delivering complete customer satisfaction for everyone we do business with.